Position Summary:
The PT Coordinator of Student Run Businesses / Store Manager supports the daily operations and overall success of the Canteen Store and Shark Nation Spirit Store. This role is responsible for assisting with retail operations, customer engagement, merchandising, inventory management, online order fulfillment, and supervision of student employees and Sales Ambassadors. The position works collaboratively with the Director of Student Run Businesses to create an engaging retail environment that reflects the Shark Nation brand while supporting student development and operational excellence. This is a part-time position expected to work approximately 20 hours per week, with flexibility required based on store operations, campus events, and business needs.
Key Responsibilities:
Store Operations & Sales
- Support the daily operations of the Canteen Store and Shark Nation Spirit Store.
- Assist in achieving sales and operational goals through strong customer engagement and effective merchandising strategies.
- Help maintain a positive, collaborative, and customer-focused store environment.
- Support the implementation of store promotions, events, and marketing initiatives.
- Monitor store appearance and ensure cleanliness, organization, and operational readiness at all times.
Customer Service
- Deliver exceptional customer service to students, parents, alumni, faculty, staff, and campus visitors.
- Maintain a visible presence on the sales floor and lead by example in customer interactions.
- Resolve customer concerns professionally and efficiently.
- Promote the Shark Nation brand through enthusiasm, professionalism, and product knowledge.
Student Staff Supervision & Development
- Assist with hiring, onboarding, training, and supervising Federal Work Study students and Sales Ambassadors.
- Provide coaching, support, and ongoing feedback to student staff.
- Help foster a welcoming, energetic, and team-oriented work environment.
- Support staff development through training on customer service, product knowledge, POS systems, and operational procedures.
Merchandising & Visual Presentation
- Maintain visual merchandising standards that align with University branding and retail goals.
- Assist with floor moves, product displays, signage, and promotional setups.
- Ensure merchandise is properly stocked, organized, priced, and displayed.
Inventory & Operational Support
- Receive, inspect, organize, and stock incoming merchandise shipments.
- Assist with inventory counts, stock replenishment, and loss prevention efforts.
- Maintain accurate inventory and shipping/receiving records.
- Support store opening and closing procedures, register operations, and cash handling protocols.
- Assist with Shopify POS operations and troubleshooting when necessary.
Online Order Fulfillment
- Process and fulfill online orders accurately and efficiently.
- Ensure timely packing and shipping of merchandise.
- Coordinate with vendors and campus partners when needed regarding orders and inventory.
Minimum Qualifications
- Bachelor’s degree or work/life experience equivalent.
- Retail leadership experience, including multi-level team management.
- Retail management experience in apparel and accessories
- Shopify POS experience.
Knowledge/Skills/Abilities
- Strong organizational, time management, and problem-solving skills.
- Customer service, communication, and presentation skills.
- Passion for relationship building with customers and cross-functional partners.
- Ability to lead and motivate a team
- Knowledge of industry trends and market conditions
- Ability to adapt to changing market conditions and adjust strategies accordingly
Physical & Work Environment Requirements
- Ability to lift, carry, push, and pull up to 50 pounds
- Ability to stand and walk for extended periods of time
- Frequent bending, reaching, lifting, and movement throughout the workday
- Work is performed primarily in a retail environment
- Must be able to work weekends and occasional evenings as required by business needs
LIU Brooklyn campus enables students to realize their full potential as ethically grounded, intellectually vigorous, and socially responsible global citizens. The campus offers more professional programs in health care than any other campus in the New York metropolitan area, including the Arnold and Marie Schwartz College of Pharmacy & Health Science, and The Harriet Rothkopf Heilbrunn School of Nursing. LIU Brooklyn is home to Kumble Theater for the Performing Arts, a dynamic performance venue designed to nourish students’ artistic exploration, and Division I sports teams.
LIU is an equal-opportunity employer. LIU is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender, and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.