The Director of Operations works collaboratively to support operational functions
and facilities management in alignment with institutional priorities. Reporting to the
Chief Operating Officer (COO), this role is responsible for driving operational
excellence, overseeing facilities planning and maintenance, and leading
cross-functional initiatives that enhance efficiency, safety, and
organizational effectiveness.
The Director partners with senior leadership to align operations and
infrastructure with long-term institutional goals while ensuring high-quality
service delivery across departments.
Key Responsibilities
Operations Leadership & Strategy
- Lead the
planning, execution, and continuous improvement of operational strategies
aligned with institutional priorities
- Oversee
day-to-day operational functions to ensure efficiency, effectiveness, and
service excellence
- Develop and
implement policies, procedures, and performance metrics to optimize
operations
- Identify risks
and implement mitigation strategies to ensure continuity of operations
Facilities Management & Planning
- Provide
oversight of facilities operations, including maintenance, space planning,
capital projects, and vendor management
- Ensure
facilities are safe, compliant, and aligned with regulatory and
institutional standards
- Partner with
internal stakeholders on space utilization, renovations, and long-term
campus or organizational planning
- Oversee
preventative maintenance programs and sustainability initiatives
Project & Initiative Oversight
- Direct and
manage complex, cross-functional operational and facilities-related
projects
- Establish
project governance, timelines, and accountability structures
- Monitor
progress, budgets, and outcomes; report on key performance indicators to
senior leadership
- Ensure
successful execution of strategic initiatives led by the COO
Cross-Functional Collaboration
- Serve as a key
liaison between the COO’s office and internal departments, external
partners, and vendors
- Partner with
operations and facilities staff, fostering a culture of accountability and
continuous improvement
- Facilitate
communication, alignment, and execution across departments
- Support
executive decision-making through data analysis, reporting, and
operational insights
Process Improvement & Organizational Effectiveness
- Identify
opportunities to streamline workflows and improve organizational systems
- Implement tools
and best practices to enhance operational performance
Qualifications
Required:
- Bachelor’s
degree or equivalent combination of education and experience
- 7+ years of
progressive experience in operations, facilities management, or related
roles
- Demonstrated
experience managing complex projects and cross-functional initiatives
- Strong
organizational, time management and strategic planning skills
- Excellent
written and verbal communication abilities
- Ability to
handle confidential information with discretion
Preferred:
- Experience in
higher education or similarly complex organizational environments
- Experience
managing budgets, vendors, and operations
Key Competencies
- Strategic
thinking and execution
- Strong
problem-solving and decision-making skills
- Ability to
manage multiple priorities
- High level of
professionalism, integrity, and discretion
- Strong
interpersonal and collaborative skills
About LIU Post
LIU Post campus is a scenic, historic, and
scholarly campus that offers a small-school environment with the access and
resources of a major metropolitan university. The University's 350+ acre campus
is located on the estate of Marjorie Merriweather Post, 27 miles east of New
York City on Long Island's Gold Coast. The campus houses the Lewyt College of
Veterinary Medicine, the first professional School of Accountancy, an
AACSB-accredited Business School, and an award-winning theater program. LIU is home
to the world-renowned Tilles Center for the Performing Arts and the Shark
Stadium, where supporters gather to cheer on the Sharks’ Division I athletic
program.
LIU is an equal opportunity employer. LIU is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.